Basic Maintenance Troubleshooting
All maintenance requests are required to be reported in writing with the exception of emergency repairs. Please submit your request clicking on the link at the bottom of this page or you can send it to us by USPS mail, or email us firstname.lastname@example.org. Include your best contact number so we can reach you to schedule the repair. Please be specific about the problem, i.e. model numbers for appliances, which bathroom has the problem, etc.
Our goal is to complete non-emergency repairs within 10 days of request, however, there may be delays due to ordering parts or contractor scheduling.
Please call the office if you are not notified about your repair within 2 business days of your work request. Contractors will not make repairs to a home where minors are present without an adult also present. Please remember that if you have pets, they need to be secured before a vendor enters the home to make repairs. Please be reminded not to hire contractors or do repairs on your own as you could be held responsible for the bill. All repairs must be completed by licensed and insured contractors and authorized by management.