We do not own any rental properties. We are a real estate management team that handles leasing and management of rental investment properties. We represent the landlords that own rental properties. When you lease a home that receives our full management services, we will be your primary contact to help you with your leasing needs.

We are available open Monday through Saturday from 7am to 9pm with the exception of holidays or when there is inclement weather. We return calls regarding requests for showings, maintenance emergencies and general questions during our non-office hours.

There are several options when it comes to viewing one of our listings. The easiest way to schedule a showing is to click on the “Schedule Showing” button next to the listing on our website. From there, you will be prompted for additional information and you can either schedule a self-showing or choose a time to meet one of our agents out at the property. If you have your own agent, they will be able to show you the property as well.

It is important to review our application process and rental procedures document prior to applying for one of our available rental properties. This document will explain the requirements in detail.

The application fee is $50 per application. All adults 18 and over must complete an application.

It will typically take 24-48 business hours for a decision to be made on applications once all supporting documentation has been provided. Please provide any additional documents requested as soon as possible as this can often delay application processing. Please note that until all documentation is received, the application is not considered complete.

Once your application is approved, you will need to pay a non-refundable reservation fee equal to one month’s rent as soon as possible in order to have the property held for you. Once you move in, your reservation fee will be applied to your first full month of rent. At the time of move-in, you will pay any prorated rent due for the month you are moving in, the administration fee, a pet deposit (if applicable) and your security deposit.

We are pet friendly and many of our homes do allow pets. However, this answer is ultimately the decision of our homeowners. If you are interested in getting a pet, the best practice is to make an inquiry via email by providing the animal type, breed type, and age of the pet to us. If the property does allow pets, you will be directed to our third party pet screening vendor to submit a pet application which will be included in your file. You will be required to sign a pet addendum allowing the pet to be in the property and pay a refundable pet deposit.

We require a combined household income of three times the rental rate to be approved for tenancy. If the income of your household does not meet that requirement, you are welcome to apply with a co-signer.

When you move into one of our rental properties, you will receive an email with instructions on how to set your password. Please reset your password within the next 48 hours or the link will expire and you will have to request another one. The tenant portal is available for access 24 hours a day. If you need help resetting a password, please contact our office during our office hours.

Yes, provided that certain criteria are met your deposit is refundable. The following are the requirements for a full refund:

• Complete the lease term and give proper notice;
• Leave the premises clean and undamaged;
• Remove all trash, debris, rubbish, and personal property from the premises;
• Pay all charges and rents due;
• Return all Keys and Remotes, including amenity keys;
• Provide a forwarding address.

The Security Deposit may NOT be used as the last month’s rent. The Security Deposit will be mailed to you no later than thirty (30) days after a completed move-out inspection.

Rent is due no later than 9am on the 4th day of each month. The most convenient way to pay rent is by using the online Tenant Portal. Payments received after 9am on the 4th day of each month are required to be in the form of certified funds or money order and include the late fee listed in your lease.

All pets must be approved in advance and will be subject to a refundable pet deposit, which is typically $300.00 per pet; however, for some properties it could be higher depending on the property owner or landlord’s requirements as well as size, age, and breed of the pet. All rental applicants with household pets or service/companion/assistive animals are required to submit an application per pet as part of our rental application process.

Unless there is an emergency, all maintenance requests are required to be submitted in writing. For emergency maintenance request, you may call us. For non-emergency requests, the easiest way to report the request is through our website under the Maintenance tab, email, mail, or drop off your request in person.

Our goal is to have all non-emergency/non-urgent maintenance scheduled to be completed within 10 days. Emergency Requests are always handled as soon as possible.

For Leases that are dated on or after April 1, 2015, you may terminate this lease before the expiration of the term of the lease by giving a written 60 day notice on or before the 1st of the month that the rent is due, paying rent through the termination date, and paying an additional termination fee equal to two month’s rent which will be due at the time of notice. You will be required to leave the home clean and undamaged. A move-out inspection will be conducted when you vacate and turn in your keys and the security deposit will be processed as stated in the lease. You may not use the security deposit to pay for the rent or termination fee.

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Most leases require a 60-day move-out notice to be given. This must be done by the 1st of the month that the rent is due. Notices given after the 1st will be considered late and you will be charged for an additional month’s rent. Please refer to your lease or call our office for further information.

Unless specified that lawn service is provided, you are required to care for the lawn and grounds and keep them in as good a condition as when you moved in. This includes edging, watering, mowing, fertilizing, trimming, and weeding. It is recommended that tenants sign up for a weed control service to reduce the weeds in the lawn.

It is the tenant’s responsibility to provide routine pest control for cockroaches, ants, spiders, silverfish, bugs, fleas, etc. It is recommended that the tenant sign up for a pest control service to maintain pest control for the home. The landlord is responsible for addressing issues with termites, wood-boring bees and/or rodents.

Any changes to the house must be submitted to us in writing along with samples of colors, drawings, etc. All changes MUST BE APPROVED prior to any alterations. You will receive written permission once it is approved or a notice that it was declined.

Once an application is accepted, you will be notified to bring in the reservation fee. At that time, we will remove the property from the market. We can only hold the property up to two weeks after the application has been accepted. Please note that until the reservation fee has been paid, we will continue marketing the property and accepting applications.

The security deposit is different for each property. Please contact the office to find out the required deposit for a specific property. Please keep in mind that an additional deposit may be required based on your application.

You have to be at least 18 years old to apply for a rental property.